Home Configuration
Experts
Professional assistance for all your home technology needs and devices.
| FEATURES |
PREMIUM |
Popular
PREMIUM PLUS |
PLATINUM |
|---|---|---|---|
|
Hours of operation |
10:00 - 18:00 / Mon - Fri |
08:00 - 21:00 / Mon - Fri |
08:00 - 21:00 / 365 Days |
|
Help and Support from certified IT professionals We help fixing issues in your computer. All your questions answered! |
2 hours per month |
5 hours per month |
UNLIMITED |
|
Response Time (from ticket creation) Our response to your computer issues or problems |
Same day |
Maximum 3 hours |
Immediately |
|
PC Print Care Security Next generation cyber security, powered by Panda Security |
✓ |
✓ |
✓ |
|
PC Print Care IntelliGuard Innovative technology for threat prevention |
✓ |
✓ |
✓ |
|
PC Print Care SafeBrowse Protects your browsing and blocks advertising leading to shady websites or software downloads, Free 7-day trial. |
✓ |
✓ |
✓ |
|
Clean up A thorough and comprehensive clean up by our certified technicians to remove any malicious traces and unwanted program. |
✓ |
✓ |
✓ |
|
Optimization An optimization procedure will be performed on your device, to make it run as fast and smooth as possible. |
✓ |
✓ |
✓ |
|
Transferable Subscription (from PC to PC) Transfer your subscription to another computer quickly and easily. |
✕ |
✓ |
✓ |
|
OS Upgrade service We can upgrade the Operating System of your device throughout the entire subscription period. Please note that upgrading Windows OS may require an additional purchase of a product key. |
✕ |
✓ |
✓ |
|
Software install and uninstall service We install new products you might have purchased and make sure installation goes correct and the program(s) have the right settings for you. We also make sure you obtain complete un-installations of any unwanted program(s) on your PC. |
✕ |
✓ |
✓ |
|
Updates & PC maintenance checks Pro-active maintenance checks to keep your computer running smoothly and more importantly safely. We recommend you to contact our PC Print Care Support department on a quarterly or yearly basis according to your contractual details to schedule your check-up. |
✕ |
Yearly |
Quarterly |
|
VIP Treatment Get updates and special deals before anyone else |
✕ |
✕ |
✓ |
|
Personal IT Supporter Throughout your entire subscription period you will always have the same IT supporter allocated to you in order to secure the best, fastest and most continuous service possible. |
✕ |
✕ |
✓ |
| BEST MONTHLY VALUE |
PREMIUM |
Popular
PREMIUM PLUS |
PLATINUM |
| 36 months (3 years) Upfront + 24 Months for FREE (Only available after a completed FREE Device Health check and fix) |
$16.65 / Month 60 Months / $999 |
$20.32 / Month 60 Months / $1219 |
$25.65 / Month 60 Months / $1539 |
| 24 months (2 years) Upfront + 12 Months for FREE (Only available after a completed FREE Device Health check and fix) |
$21.36 / Month 36 Months / $769 |
$26.08 / Month 36 Months / $939 |
$32.75 / Month 36 Months / $1179 |
| 12 months (1 year) Upfront + 3 Months for FREE | $36.60 / Month 15 Months / $549 |
$43.93 / Month 15 Months / $659 |
$54.60 / Month 15 Months / $819 |
| 6 months Upfront | $53.17 / Month 6 Months / $319 |
$63.17 / Month 6 Months / $379 |
$76.50 / Month 6 Months / $459 |
Our platform is designed to meet the diverse needs of users, whether you're a startup or a large enterprise. With a single membership, you gain access to a comprehensive suite of solutions tailored to address every configuration challenge, empowering your team to thrive without interruption.
Professional assistance for all your home technology needs and devices.
Affordable, comprehensive online support available for just $60.
Access expert services anytime, day or night, with no limits.
Thorough testing of your devices to ensure optimal performance and reliability.
Comprehensive management services to keep your devices organized and running smoothly.
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Expert installation and configuration of your devices for seamless operation.
Identifying issues quickly and providing effective solutions for your technology problems.
Expert troubleshooting services to resolve any configuration issues you encounter efficiently.
Every service that we offer is completely optional. You are not forced to use all of them.
Fees for membership are billed upfront, including any additional services purchased. Within the first 30 days of your subscription, if you are not satisfied with the plan, we will refund the cost of your membership, minus any reductions that have been applied to the services.
The membership you have purchased is good for an entire year, and it will be renewed for you automatically for your convenience. If you want to disable the automatic renewal feature, simply log in to your secure member portal and make the necessary adjustments according to your preferences.
The in-house testing is a visit to your home that takes place once a year and is conducted by a licensed technician who assesses the technological systems in your home. In this comprehensive evaluation, your primary computer, internet connection, router, and WiFi are all taken into consideration. You will be provided with a comprehensive report that contains actionable insights that will assist you in comprehending and optimizing your technological systems for improved performance.
Any Questions? We're here to help! Available between 9 AM - 8 PM CT, 7 days a week.
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