Privacy Policy

What this policy covers
The company PC Print Care, Inc. (“PC Print Care”) cares about your information and will protect it. This privacy policy was made so that people who use our PC Print Care website (but not our technicians or other employees) and all of our PC Print Care services (called “PC Print Care Users”) know what personal information we collect, how we use it, share it, and keep it safe. If you have any questions about this information or how we handle your privacy, please read the part at the end of this privacy policy called “Contact Us.”

Acceptance of the Terms
Everything you do through this service is completely up to you. There is no need for you to give us any personal information unless you want to use parts of the Service that need it. We ask that you stop using the Service right away if you don’t agree with the terms of this Privacy Policy or our Terms of Use.

Date this notice goes into effect and changes to it The above date marks the start of this Privacy Policy. It will stay in force until a new notice replaces it. We may decide to change this Privacy Policy at any time, so you should check this page often because the rules may have changed. The date that says “last updated” at the top of the page will show the most current version of the notice. Anyone who has an account on our website or user portal (the “Service”) or an email address connected to your account will get a clear message if this Privacy Policy changes in a big way. Your affirmative agreement or continued use of the Service will show that you have read and understood the current version of the notice and this policy.

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What kind of information we gather We may gather and use the following types of personal information about you:

Name, phone number, billing and mailing address, email address, Commercial information, such as records of goods or services bought, sought, or considered, credit history, or other buying or using habits or experiences

We get this kind of personal information directly from you when you make an account on one of our websites, over the phone or through email, or when you ask us to do some installation work in person.

You may also give us personal information through our third-party partners, such as the places from which you bought things and which you want our help with.

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Cookies A cookie is a short piece of information that a website you visit sends to your computer so that it can recognize you. Cookies can keep track of what you do on the Service. This helps websites figure out what you like so they can make your experience better and more tailored to you. Cookies are also used to remember things like your login and password. It’s possible to turn off all cookies if you’d rather not get them. You can also tell your computer to let you know when cookies are being used. Additionally, you can get tools that can handle cookies for you. But please keep in mind that if you reject cookies, you might not be able to use all of our Service’s benefits. Most cookies are “session cookies,” which means they are deleted when your browser experience ends. When you first open most computers, they are set to accept cookies. You can tell your computer to let you know when it gets a cookie, so you can choose whether to accept it or not.

You can visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or TRUSTe’s Advertising Choices Page to stop receiving targeted ads from companies that are part of those programs. This will help you learn more about interest-based advertising and how to generally stop cookies from being used to deliver targeted ads.

A web beacon is a tiny picture image on a web page, in a web-based file, or in an email message that you can’t see. It lets us see things like the page’s URL where the signal is shown and the time the Service, document, or email in question was seen. They let us know when our emails have been received and answered, even ones that you forward to family and friends. They also help make your online experience more personal.

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Details About the Device
We may get some information about the computer or devices (like phones) you use to access the Service without you having to do anything. Examples of the kinds of information we might collect and look at are (a) IP addresses, geolocation data, unique device identifiers, and other details about your mobile phone or other mobile device(s), browser types, browser language, operating system, and the state or country from which you accessed the Service; and (b) information about how you use the Service, like the date and time you used it, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on each page, error logs, and other similar data. We may use third-party analytics companies and technologies, such as cookies and other similar tools, to help us gather this information, as we’ll explain below.

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Data Analytics
We may also get general information about you from the things you do on the Service, like your likes and dislikes and other habits. That includes “traffic data” or tracking information that doesn’t directly identify you but may help us market our services better or make them more useful. This information comes from the website’s host or a similar service like Google Analytics. Analytics is the method of gathering, examining, and sharing large amounts of data. This data could include which pages are visited, when a visitor or user sees a page, how long they can stay on a page, and where they are. It might also tell us what kind of computer, network, or device is being used to access our Service. Go to www.google.com/analytics/learn/privacy.html to find out more about Google Analytics and how to stop using it.

We may also keep track of your private IP address when you visit or use our Service. This is a number that is unique to your computer or other access device. This helps us figure out what’s wrong with our server, run our service, or show you the information the way you want it to be shown.

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A Note to Parents About Information regarding Children
PC Print Care wants to make sure that kids’ online information is safe. We don’t knowingly get personal information from kids younger than 16 or let them make an account on the Service. Children’s privacy is important to us, and we always urge parents to be involved in what their kids do online.

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How we’ll use the information you give us These are some of the ways we use or process your personal information:

To handle your relationship with us (for example, to help you with customer service or your account);

To give you a good or service that you asked for or should have known you would want;

So that we can send you appropriate marketing materials, like details about services or goods we think you might be interested in;

To look at how you use our website;

To find security problems and stop harmful, dishonest, fraudulent, or illegal behavior, or to bring those guilty to justice; and

To follow the rules set by the law.

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How Do We Give Out Your Personal Data?
We respect your privacy and are committed to protecting your personal data. We do not sell, rent, or share your information with any third parties under any circumstances. Your data remains confidential and is used solely for the purposes for which it was collected.

How to Protect Your Privacy
You can stop getting our emails and other news by writing to us at [email protected], using the Service’s “unsubscribe” link at the bottom of our emails, or by following the steps given there. Please keep in mind that you can’t stop receiving some correspondence from us, such as transactional messages about your account.

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How we keep your information safe and store
it We keep acceptable technical and organizational safeguards in place to keep personal data safe from being lost, misused, changed, or destroyed by accident. Your personal information is only available to workers who need to see it and have special permissions to do so. It’s too bad that sending information over the internet isn’t completely safe. We will do everything we can to keep your personal information safe, but we can’t promise that it will be safe as it is sent to us.‎

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Extra Information for People in California
This part talks about how we get, use, share, and/or “sell” (as that word is used in California law) personal information about people in California, as well as the rights you may have under California law. These statements are meant to add to this Privacy Policy the information that the California Consumer Privacy Act requires. We want to make you aware that in California, “personal information” now includes any information that can be used to identify, connect, or fairly be linked to a specific person or household.

Please see the part above called “Categories of Personal Information that We May Collect about You” to find out what personal information we may have gathered about you in the last 12 months and where we gathered it.

We collect this personal information, which we explained in more detail above in the section called “Why We Collect This Personal Information About You,” so that we can run, manage, and keep our business going, offer our goods and services, and reach our business goals and purposes.

The above section, “How we share your personal information,” lists the third parties with whom we may share this kind of personal information. California law says we have to give you more information about certain disclosures we made to those third parties in the last year, especially when the disclosure involved money or something else of value. In California, these kinds of statements are seen as sales of information, even if no money changes hands. It’s not for sale.

However, we may have given the following types of personal information to the following third parties in the last 12 months for our “business purposes,” as defined by California law:

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Identifiers for individuals
Financial organizations and financial advisers

Service sources

Partners in business

Government groups

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Detailed facts about a job or career
Service sources

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Information about where you are
Service sources

Partners in business

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Information that is visual, audible, electronic, or similar
Information about business

Service sources

Partners in business‎

We don’t sell personal information about people younger than 16 years old, and we know of no one else who does.

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Your Rights You have the right to be told what kinds of personal information are being collected about you and how they will be used when they are being collected. You can get a copy of the types and amounts of personal information we gather, use, share, and/or sell about you. You can also ask us to delete or anonymize your personal information, but there are some situations when we may not be able to do that. You can also choose not to have your personal information sold. If you use your rights, you should not be treated badly because of it.

We do not sell your information, as we already said. If you want to use any of these other rights or have any questions or worries about how your personal information is being used, please email us at [email protected]. We will react to your request in a way that follows the law.

To make sure you are who you say you are, we will need to properly confirm your name before we can process your request to access or delete personal information. If you have an account with us, you can use your rights while you are logged in to your account. Otherwise, if you don’t have an account but we have the right information about you (like your name, phone number, email address, or real address), we will use that information to try to confirm your identity. We might not be able to answer your request if it is not reasonably possible to identify you.

To have an authorized agent make a request on your behalf, you will need to confirm directly with us that you gave the authorized agent permission to make the request, give the company signed permission for the authorized agent to act on your behalf, and directly with the company confirm your identity.

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Links to Other Sites We may choose third-party websites (like those of our business partners or social media networks) to link to on the website in order to give our visitors more value. We don’t have any control over these linked sites; they each have their own privacy and data collection policies that are different from ours. Because of this, we are not in charge of or responsible for these separate policies or acts. We are also not in charge of the privacy practices or the content of any of these websites. These related sites are only there to make things easier for you, so use them at your own risk.

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Payment
We offer paid products and services within our platform, using third-party payment processors to handle transactions. We do not store or collect your payment card details; instead, your payment information is directly provided to our payment processors. Their use of your personal information is governed by their respective Privacy Policies.

Our payment processors comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements, which are managed by the PCI Security Standards Council—a collaborative effort by major brands like Visa, Mastercard, American Express, and Discover. This compliance ensures the secure handling of your payment information.

The payment processors we work with are:

Stripe- visit (https://stripe.com/in/privacy) to know more about their privacy policy

Square Up – visit (https://squareup.com/us/en/legal/general/privacy) to know more about their privacy policy

PayPal – visit (https://www.paypal.com/myaccount/privacy/privacyhub) to know more about their privacy policy

Authorised.net – visit (https://usa.visa.com/legal/privacy-policy.html) to know more about their privacy policy

Get in Touch Feel free to email us at [email protected] if you have any questions about this Privacy Policy or how PC Print Care handles your privacy.